Privacy Policy
Data Controller
We are the data controller for the processing of personal data we handle about our customers and partners. You can find our contact details below:
JESMORE ApS
Gl. Skartved 9, 6091 Bjert, Denmark
CVR No.: 42451363
Our company is not required to have an external DPO, but if you have questions regarding the processing of your personal data, you can contact us via info@jesmore.dk.
Processing Activities
As the data controller under the GDPR, we carry out the following processing activities:
Website Visits
When you visit our website, we use cookies to ensure the website functions properly. You can read more about this in our [cookie policy].
Communication with Potential Customers
If you have questions about our website or want to learn more about our services, you can contact us via:
Contact form
Email
Phone
Through these channels, we will process your personal data in order to engage in dialogue with you, such as answering questions about our services. We only process the information you provide in connection with our communication.
We typically process the following general personal data: name, email, phone number.
Our legal basis for processing this personal data is Article 6(1)(f) of the GDPR.
We delete our communication with you when it becomes clear whether or not you wish to use our services.
In special cases, we may need to retain your personal data for a longer period, if necessary.
Customers
We need to communicate with our customers to ensure services are delivered correctly. In this context, we may process data such as name, address, services, special agreements, payment information, and similar details.
The legal basis for this processing is Article 6(1)(b) of the GDPR.
Once the service is delivered and any outstanding matters are resolved, we will promptly delete the personal data.
Newsletter
We offer a newsletter that you can sign up for voluntarily – and you can unsubscribe at any time.
The purpose of the newsletter is to send subscribers emails with news from the company, such as new content on the website or announcements about our services.
We will only send you emails if you have actively consented to this. Initially, you must provide your email address, to which we then send a confirmation email to verify your subscription. This ensures that you have actively subscribed to the newsletter.
Our legal basis for processing your personal data (i.e., your email address) in relation to the newsletter is Article 6(1)(a) of the GDPR.
We will process your personal data as long as you remain subscribed to the newsletter. If you unsubscribe, we will stop sending it to you. If we have not sent you a newsletter for 1 year, your consent will expire due to our inactivity.
Upon unsubscribing, we retain your previous consent for 2 years from its last use due to statute of limitations, in accordance with the Danish Consumer Ombudsman’s spam guidelines section 11.3.
Accounting
We are required to store all accounting documents pursuant to the Danish Bookkeeping Act. This means we keep invoices and similar documents for accounting purposes, which may contain general personal data such as name, address, and service descriptions.
Our legal basis for this processing is Article 6(1)(c) of the GDPR.
We store this data for at least 5 years after the end of the current financial year.
Job Applications
We gladly accept job applications to assess whether they match any employment needs in our company.
If you send us a job application, our legal basis for processing your personal data is Article 6(1)(f) of the GDPR.
If you send an unsolicited application, HR will assess its relevance immediately and delete your data if no match is found.
If you apply for a posted job, and you are not hired, we will delete your application shortly after the right candidate is selected.
If you enter a recruitment process and/or are hired, we will provide you with separate information about how we process your personal data in this context.
Data Processors
No one can do everything alone, and the same applies to us. Therefore, we collaborate with partners and use suppliers, some of whom may be data processors.
External suppliers may, for example, provide systems to organize our work, services, consultancy, IT hosting, or marketing.
It is our responsibility to ensure your personal data is processed properly. That’s why we place high demands on our partners, who must guarantee the protection of your personal data.
We enter into agreements with companies (data processors) that handle personal data on our behalf to enhance the security of your data.
Disclosure of Personal Data
We do not disclose your personal data to third parties.
Profiling and Automated Decisions
We do not perform profiling or make automated decisions.
Transfers to Third Countries
As a rule, we use data processors located in the EU/EEA, or who store data within the EU/EEA.
In some cases, this is not possible, and we may use processors outside the EU/EEA if they can ensure an adequate level of protection for your personal data.
Data Processing Security
We maintain the security of personal data processing by implementing appropriate technical and organizational measures.
We have conducted risk assessments of our data processing and subsequently implemented suitable technical and organizational measures to enhance data security.
One of our key measures is keeping our employees up to date on GDPR through ongoing awareness training, GDPR courses, and regular reviews of our GDPR procedures with staff.
Rights of Data Subjects
Under the GDPR, you have a number of rights regarding our processing of your personal data.
If you wish to exercise your rights, please contact us so we can assist you.
Right of Access
You have the right to access the data we process about you, as well as additional information.
Right to Rectification
You have the right to have inaccurate personal data about you corrected.
Right to Erasure
In certain cases, you have the right to have personal data about you deleted before our general deletion period.
Right to Restriction of Processing
In some cases, you have the right to restrict the processing of your personal data. If you have the right to restrict processing, we may only process the data – apart from storage – with your consent, or for the establishment, exercise or defense of legal claims, or for the protection of another person or important public interests.
Right to Object
In some cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to the processing of your data for direct marketing purposes.
Right to Data Portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have this data transferred from one controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency’s guidance on data subject rights, available at www.datatilsynet.dk.
Withdrawal of Consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.
Complaint to the Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the Agency’s contact information at www.datatilsynet.dk.
We generally encourage you to learn more about GDPR to stay informed about the rules.